The National Security Group recognizes that protecting the privacy and security of the personal information we obtain about our customers is an important responsibility. This Privacy Notice generally describes our policy about how we treat that information. This notice refers to the National Security Group and its affiliated companies using the terms “we,” “us,” and “our.”
INFORMATION WE COLLECT
Non-public personal information is personally identifiable information about you obtained by us in connection with providing products and services to you. It includes information provided by you, obtained by us, or resulting from your transactions with us or others. It does not include information available to the general public.
WE COLLECT NON-PUBLIC INFORMATION
FROM THE FOLLOWING SOURCES
- Information we receive from you on applications or other forms. This information may be received in person, by mail, by phone, by fax or online.
- Information about your transactions with us, our affiliates, or others. This could include among other things, information to adjust, investigate or settle your insurance claims, your claims history, billing and payment information and coverage selections.
- Information we receive from consumer reporting agencies. This information is generally used in conjunction with the application process. It may include motor vehicle reports, claim reports, and information from a consumer report or investigative consumer report.
INFORMATION WE SHARE WITH OTHERS
We only disclose our non-public personal information as permitted or required by law. We may share information about you with (1) third parties as necessary to effect, administer or enforce a transaction that you request or authorize, (2) third parties in connection with servicing or processing a product or service that you request or authorize, (3) any of our affiliated companies, (4) regulatory authorities, (5) consumer reporting agencies, (6) law enforcement agencies or other governmental authorities to protect our interest or to report illegal activities, (7) organizations conducting actuarial research studies, (8) reinsurers, and (9) companies that perform marketing services on our behalf or with whom we have joint marketing agreements.
INFORMATION WE SHARE WITHIN
THE NATIONAL SECURITY GROUP
We may disclose non-public personal information about you to our affiliates to respond to your needs and to provide information about products or services offered by our affiliates. Non-public personal information is treated with the same standards of confidentiality among all National Security Group affiliates. We may share information among our affiliates about your accounts or our experiences or transactions with you. This includes identification information, account balance information and payment histories. If you authorize the disclosure, your consumer report or investigative consumer report may be shared among our affiliated insurance companies as part of our underwriting process.
Except as permitted or required by law, we will not disclose non-public personal health information about you unless you authorize the disclosure.
HOW WE PROTECT INFORMATION
INDEPENDENT SALES AGENTS
We have some sales agents who represent us that are independent, and your independent sales agent may gather and retain customer information, financial information and/or health information about you. The use and protection of that information by your independent sales agent is your independent sales agent’s responsibility, not the responsibility of the National Security Group or its affiliated companies. If you have questions about whether or how your independent sales agent uses or discloses such information, please contact your independent sales agent.
If you have any questions about this privacy notice, you may write us at National Security Insurance Group, P. O. Box 703, Elba, AL 36323. We may amend this privacy notice at any time and we will inform you of changes as required by law.